Beware: Hidden Costs in “Discount” Hot Tubs

When you’re ready to bring the luxury of a hot tub into your life, it’s easy to get drawn in by flashy ads and low prices. However, what may seem like a great deal initially can quickly turn into a costly mistake. Here’s why choosing an established local dealer is the smarter investment, and why those big box store deals might not be as great as they first appear.

Quality Over Quantity, i.e., More Jets Doesn’t Equal a Better Experience

Big box stores often advertise their hot tubs based on showy details like the number of jets, suggesting that more jets equal a better experience. However, the number of jets is not the most critical factor in creating a relaxing and therapeutic hot tub experience. What truly matters is how those jets are designed, positioned, and powered.

High-quality hot tubs from reputable brands are engineered with precision. They feature strategically placed jets that target key muscle groups, providing therapeutic benefits where you need them most. The jets in these hot tubs are also adjustable, allowing you to customize the intensity and flow to your preference. In contrast, hot tubs from big box stores may boast things like more jets, but they are often less effective, with poor placement and inadequate power, leading to a subpar experience.

The Importance of Quality Components

Another significant difference between hot tubs from a local dealer and those from a big box store lies in the components used. Established hot tub manufacturers prioritize quality in every part of their products. From the pumps to the heaters, every component is designed to last and perform at a high level for years to come. These spas don’t roll out of that factory with substituted parts. They are made consistently and are thoroughly tested before they ever get to the dealer showroom.

Quality hot tubs are built with energy-efficient insulation, durable shells, and reliable control systems. These components not only enhance the performance of the hot tub but also contribute to lower operating costs over time. Big box store hot tubs, on the other hand, often use cheaper, lower-quality materials and practices to keep costs down. 

Unmatched Support and Service

When you purchase a hot tub from a local dealer, you’re gaining access to a team of experts who are committed to your satisfaction. Local hot tub dealers offer personalized service, from helping you choose the right hot tub to providing ongoing maintenance and support. They are experts in the products they sell, stand behind them, and are there to assist you long after the sale.

Big box stores lack specialized knowledge and customer support. If you encounter issues with your hot tub, you may find yourself dealing with a frustrating and time-consuming process to get help. Established hot tub dealers have relationships with manufacturers so that any warranty claims or repairs are handled promptly and professionally.

Parts Availability

Another advantage of buying from a local dealer is the assurance of long-term parts availability. For example, Caldera® Spas guarantees that they will have parts for each spa model they manufacture for 20 years. This commitment means that your hot tub will remain functional and enjoyable for decades.

In many cases, finding replacement parts for discount hot tubs can be difficult or even impossible, leading to premature extinction. 

Compare It to Buying a Car

Consider this analogy: If you buy a brand-new Hyundai with all the bells and whistles, the deal, and the car itself, will probably look impressive to begin with. However, it doesn’t compare to the performance, reliability, and craftsmanship of a brand-new, even entry-level, BMW. In the same way, a hot tub from an established local dealer offers superior performance, durability, and overall value compared to a bargain hot tub option.

While big box store deals might be alluring, the differences in quality, service, and long-term value are staggering. When you purchase a hot tub from us at Everything Billiards, you’re making a thoughtful decision that prioritizes quality craftsmanship, expert support, and enduring satisfaction. Stop in to see the difference for yourself.